Loews Boston Hotel

Excellent room an great location.

Very expensive, no flexibility on rates when I had to leave one day early, no reimbursement. Parking rate is outrageous at $42 a night. Very dark room No.209, noisy old air conditioner, Impossible to open the window. Even if open, the windows overlooks a roof with some other air conditioning units, so it is impossible to sleep. On top of everything, there is an antiquated stereo in the room, probably from the 80-s. No tea cattle in the room and the staff refused to provide one, and a small cup of tea is about $4 and each has to be asked for. Breakfast at $23 is not included, even on the weekends. Overall, this hotel is for business people who do not care about money if their companies cover these outrageous expenses.

The staff was friendly and professional. The room was clean and nicely decorated. The hotel was very quiet in the halls during our stay.

The food was quite expensive at the restaurant. A plate of pancakes cost $14.00. There was not a coffee pot in the room for my husband. He can't function in the morning without a coffee pot. The hotel was a bit farther than I thought from the activities that we had planned - watching the Boston Red Sox at Fenway Park, taking a tour on the Freedom Trail, visiting the Aquarium.... Additionally, the parking fee was $42.00 a day which we found to be outrageous!

We liked everything about our stay at this hotel! 4 nights of luxury with helpful, friendly and very polite staff. The Back Bay Hotel is ideally situated for walking around the city. We would highly recommend this hotel.

A remarkable hotel close to all in Boston!

great location! helpful staff.

tiny blood stains on all bedsheet. Usually a sign of bedbugs. Loud A/C and inconsistent room temperature - thermostats need to be checked

Location, Design, Comfurt

The voluminous and not too clean-looking bedspread!!

The hotel was great. The staff were really nice and helpful - especially reception and the concierge. I also really like the Kiehl products provided in the bathroom - a nice little touch of luxury!

the way the manager reply to my request to check out 2 days earlier!!!

you have to pay $ 42 for a parking which is out side the hotel ( it's take 15 minuts for the Valet to get yur car every time you leave the hotel in addition to the tips( it cost me about $70-90 aday!!!! the room has no table/chair for room service !

The staff were all friendly, but also capable and professional.The hotel is attarctive, and beautifully furnished. Very comfortable beds.

Our room had an awfull view over aflat roof and adjacent blocks of the hotel.

There were 2 things I specifically enjoyed during my stay at The Back Bay Hotel. One was the knowledge and professionalism of the concierge representative, Heather. She knew all the what's, how's, when's and where's of the activities in and around Boston. The second thing I enjoyed was the late night opening of the lounge, Cuffs.

I would have enjoyed an indoor pool.

I liked the location most of all - very convenient to shopping and tourist trail. The lounge area and downstairs bar areas were very well presented.

The worst I could say is that I bet there used to be a waterfall feature at those stairs from the entrance!

staff was very considerate at reception - we arrived very early and they accommodated us

The hotel was superb, large room with very large comfortable bed. The staff most helpful. The location was excellent as was the neighbourhood.